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Adjusting Adversity: How Claims Pros Conquer Worst Case Scenarios

Author: Kevin Quinley, CPCU, AIC
ISBN: 0872187101

In his trademark style, Kevin Quinley offers an anecdotal look at how to deal with the challenges of claims adjusting in a professional and productive manner

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Adjusting Adversity: How Claims Pros Conquer Worst Case Scenarios
Media Description: soft bound book
Pub Number: 6340000
Price: $24.95

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In his trademark style, Kevin Quinley offers an anecdotal look at how to deal with the challenges of claims adjusting in a professional and productive manner.

Quinley walks through the hassles of claims adjusting with practical humor and a been-there-learned-from-it attitude that any claims professional can appreciate. From bad hires to natural disasters, his step-by-step solutions educate as they entertain.

With wit and humor, Kevin Quinley steps the reader through the pitfalls of claims-adjusting. His vast experience in insurance and claims-adjusting, gives Quinley a unique perspective on potentially devastating situations. The brand new to the highly experienced can benefit from his wealth of knowledge and experience.

Some of the topics covered include:

  • Sock It To Me…The Jury Returns With a Runaway Award
  • Uh-Oh…You’re In Default!!
  • Dealing with the Psycho-Client from Hell
  • Surviving Claim Audits and Market Conduct Exams